karl_lembke (karl_lembke) wrote,
karl_lembke
karl_lembke

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A nice morning...

One of the tasks I have at work is dealing with customer complaints about the water.

This morning, I paid a call on a nice old lady who had called with concerns about her water. She was picking up a bleachy smell, and there was a lot of air in the water. I put her on the list for inspections, and arrived this morning at 9:30.

While I was testing the water (chlorine levels absolutely normal) and taking samples (for odor, and for bacteria since this kind of call often turns into a "safety of supply" question), we had a very nice chat.

This is a very nice break from the kind of person who puts the "cuss" in "customer".
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